General Queries
Reporting Inappropriate Behavior
How to report and address user violations?
Seller Rank, Store Information & Commission Fee
Seller ranks, store info, and commission fees explained
Types of Services
Overview of various services available on Gamoniz
Restricted Countries
Countries restricted from using Gamoniz
Problem with my Order
Steps to take if your order is delayed or undelivered
Trading Safety Guidelines
Important guidelines for safe trading on Gamoniz
Reporting Inappropriate Behavior
How do I report inappropriate behavior?
If you encounter any inappropriate behavior or violations of our community guidelines, please report it immediately. You can do this by:
- Clicking on the ‘Report’ button located on the user’s profile or on the transaction page.
- You can also directly contact the Gamoniz team and provide detailed information about the incident by emailing us at [email protected]
Our support team will review your report and take appropriate action to ensure a safe and respectful environment for all users.
Seller Rank, Store Information & Commission Fee
What is the Seller Rank?
Seller Rank is a system that ranks sellers based on their activity, sales, and customer feedback. Higher ranks can lead to more visibility and trust from buyers.
Where can I find store information?
You can find detailed information about a seller’s store by clicking on their profile. This includes their Seller Rank, customer reviews, and the types of items or services they offer.
What are the commission fees for selling on Gamoniz?
Gamoniz charges a commission fee only when your item or service is sold. There are no listing fees. For detailed information on our commission rates, please visit our pricing page.
Types of Services
What types of services are available on Gamoniz?
Gamoniz offers a variety of services, including:
- Items and skins
- Boosting services
- Game Currencies
We aim to provide a comprehensive marketplace for all your gaming needs.
Restricted Countries
Are there any restricted countries on Gamoniz?
Yes, due to various legal and regulatory restrictions, Gamoniz does not operate in South Korea.
For more details about legality of RMT across various regions in world, please refer to our article.
Problem with my order
What should I do if a seller did not deliver within the promised delivery time?
If your order is not delivered within the promised time, please follow these steps:
- Contact the seller through the website messenger to inquire about the delay.
- If the seller does not respond or resolve the issue, you can open a dispute by contacting our customer support team at [email protected] . We are committed to ensuring timely and accurate deliveries. Our team will investigate the issue and take necessary actions to resolve it.
Trading Safety Guidelines
What are the trading safety guidelines on Gamoniz?
To ensure a safe trading experience, please follow these guidelines:
- Always use the Gamoniz platform for transactions and communication.
- Do not share personal information or account details outside of Gamoniz.
- Keep proof of delivery (screenshots or videos) for all transactions.
- Report any suspicious activity or potential scams immediately.
By adhering to these guidelines, you help maintain the security and integrity of our marketplace.
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